Delivery
All orders will be dispatched within 1-2 working days from placing your order.
Spend £40.00 or more and receive Free Standard Delivery, dispatched by Royal Mail Tracked 48 (3-5 working days delivery after dispatch). If you need your order sooner please choose our Express delivery option at the rate of £4.00 to upgrade to Royal Mail Tracked 24 (1-2 working days delivery after dispatch).
For orders under £40.00 value, choose from the following:
£3.50 for Royal Mail Tracked 48 (3-5 working days delivery after dispatch)
£4.00 for Royal Mail Tracked 24 (1-2 working days delivery after dispatch)
For larger orders we may use an alternative door to door courier service.
Click & Collect - Order online and collect in store
Please note collection can only be made from
Little House of Fragrance
15 Market Street
Whittlesey
PE7 1BA
Collection Times: Tuesday-Saturday between 1000-1600hrs.
Please ensure you have your order confirmation and 1 form of ID and please don’t travel until you have received your confirmation.
Returns
What is the returns and refund policy?
UK Mainland customers who are not happy with their purchases or just have a change of mind may return their products within 14 days for a full refund. Any purchases that have been used, are not in a resalable condition, or are not returned including original packaging will not be refunded.
Please contact us of your intention to return at sales@littlehouseoffragrance.co.uk.
How do I return items?
Once you have notified us of your wish to return please post your item to the below address and include a note with your order number and reason for returning inside the package.
Little House of Fragrance
15 Market Street
Whittlesey
PE7 1BA
I have received my item and it is damaged, what do I do?
Please contact us to notify us of any issue with your product. We aim to be in touch with you within 3 working days and advise you how we will deal with your issue or if you need to return to us.
